Turn Pressure Into Performance

SHI diagnoses system stress, predicts risk, and delivers action plans that improve efficiency, profitability, and resilience.

Transform your data into empowering insights with our cutting-edge System Health Index, designed to create a unified health report from multiple sources.

  • Real-time data synchronization from multiple reports

  • Harmonizes data into a comprehensive health report

  • Suitable for business or conservation efforts

With our harmonized health report, feel empowered by gaining meaningful insights that drive successful outcomes and environmental resilience.

What the System Health Index Is and What It Measures

The System Health Index (SHI) is a diagnostic framework that consolidates the raw data organizations already collect - through KPIs, BI systems, and other reporting methods - into a single, holistic view of system health.

Unlike traditional metrics, SHI is designed to be scalable: it can measure the health of a crew, a division, or an entire company. A unique feature of SHI is its ability to measure Command Load - a variable that indicates whether leadership is under unsustainable pressure and how this impacts overall system performance.

Line graph showing System Health Index (SHI) over 12 weeks with a generally stable trend around 0.8, on a green, yellow, orange, red background indicating health levels.
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A tool to help diagnose real pressures in real time.

After years of hands-on experience in leadership, diagnostics, and systems design, we founded Pulse by SHI to help organizations uncover hidden inefficiencies and unlock their true operational potential. Through our dynamic reporting tools and intuitive visual insights, we bring clarity, confidence, and action to the heart of your system.

WHY SYSTEMS FAIL AND HOW SHI RESTORES HEALTH

Why systems fail

  • Hidden inefficiencies drain resources.

  • Data stays siloed or ignored.

  • Leaders react too late to early warning signs.

  • Unprepared systems buckle under external pressures.

How SHI restores health

  • Converts raw inputs into a clear SHI score and pulse graph.

  • Flags stress before it becomes collapse.

  • Ties every recommendation to measurable variables.

  • Guides systems toward stability, resilience, and growth.

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A table showing variables and their scores on a scale from 0 to 1, with color coding: green for high, yellow for moderate, and orange for low. Variables include Hours Worked, Budgets, Workforce Morale, Safety Metrics, External Pressures, AR/AP, and Process Efficiency.
Line graph titled 'System Health Index (SHI)' showing weekly SHI scores over 12 weeks with colored background zones from red (low) to green (high).

Your system is talking. This is how we listen.

The Pulse by SHI dashboard can compresses thousands of operational data points into a single, readable moment. Each color shift marks a change in system health — green for stability, yellow for warning, orange for strain, and red for critical decline. Together, these indicators tell the real story behind performance, risk, and resilience.

How SHI Is Different

Most tools give you numbers.

SHI gives you clarity, priorities, and actionable insight.

One Unified View of Your Business Health

Instead of scattered KPIs and siloed reports, SHI turns everything you already track into one simple pulse.

You instantly see:

What’s healthy

What’s unstable

What’s costing you money

What needs attention first

No digging. No guessing. Just clarity.

Shows You Problems Before They Become Expensive

SHI measures change over time, so you don’t just see where things are you see where they’re heading.

It highlights early warning signs like:

Bottlenecks forming

Budget bleed

Declining productivity

Risk accumulating in one area

You get time to act before the system slips.

Action Plans That Actually Move the Needle

Every recommendation is based on the weakest variable. This is the spot where one improvement produces the biggest impact.

This means:

No wasted effort

No chasing the wrong issues

No fixing symptoms instead of causes

You always know the next right move.

Reveals the Hidden Load on Your Leadership Team

Most tools ignore leadership strain. This is one of the biggest predictors of failure.

SHI measures:

How much firefighting leaders are forced into

Where scope creep is draining capacity

When managers are overloaded and can’t steer

How this affects system stability

This gives you a clear picture of why things break down and how to fix it.

Includes External Pressures, Not Just Internal Data

Your business doesn’t operate in a vacuum.

SHI integrates outside factors like:

Market conditions

Supply chain volatility

Weather or seasonal shifts

Regulatory changes

Industry stressors

You get a realistic view of your system under actual conditions. Not ideal ones.

In Short: SHI Gives You What KPIs Can’t

KPIs tell you what happened.

SHI tells you:

Why it happened

What it means for system health

What will happen next if nothing changes

Exactly what to do to improve it

That’s the value.

We can’t impose our will on a system. We can listen to what the system tells us, and discover how its properties and our values can work together to bring forth something much better than could ever be produced by our will alone.
— Donella Meadows